Privacy policy

Last updated: January 29, 2026

EOMENIE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). EOMENIE is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with the Services:

  • Contact details such as name, billing address, shipping address, phone number, and email address

  • Payment information such as credit or debit card details (processed securely by third-party payment providers)

  • Account information such as username, password, preferences, and settings

  • Order information including products purchased, returned, or exchanged

  • Customer support communications

  • Device and usage information such as IP address, browser type, and interactions with the Services

How We Use Your Personal Information

We use your personal information to:

  • Process orders, payments, shipping, returns, and exchanges

  • Provide customer service and respond to inquiries

  • Improve and personalize your shopping experience

  • Send transactional emails and important service updates

  • Detect fraud, abuse, or security issues

  • Comply with legal obligations

Sharing Your Personal Information

We may share your personal information with:

  • Shopify, which powers our online store

  • Payment processors, shipping carriers, and fulfillment partners

  • Service providers that help us operate our business

  • Legal or regulatory authorities when required by law

We do not sell your personal information.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Services, analyze traffic, and improve functionality. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

Children’s Information

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.

International Transfers

Your information may be transferred and processed outside your country of residence, including in regions where data protection laws may differ.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at eomenie-us@hotmail.com or contact us at Room A5,7/F,Astoria Building.No.34 Ashley Road., Tsim Sha Tsui, KL, HK For the purpose of applicable data protection laws, we are the data controller of your personal information.

Email: 【support@eomenie.com】

For the purposes of applicable data protection laws, EOMENIE is the data controller of your personal information.